Dealer management is essential to the placing strategy and the development of enterprise. As a business partner and an important part in supply chain, dealer is regarded as an integral part of the enterprise. However, the quality and strategy of dealer always have great influence on customer relationship management. When enterprises expand their business, the existing problems of data collection, follow-up and feedback of customers and potential customers always have a great impact on customer follow-up and maintenance.
  After years’ practical experiences, Callservice365 developed a set of professional dealer business management system, which realizes the effective data entry of dealer. The system ensures conductive maintenance of customers’ information and ensure that every link of marketing and service, as well as the end-user will give a quick and effective response to customers’ requirements so that enterprises can further their plan of customer follow-up. Through the appraisal of dealers, Callservice365 optimize its dealer management system..
  The solution of Callservice365 Call Center involves CRM in different functional sectors. It enables dealers in internet termination to participate in CRM. Callservice365 increases the value of customer, enterprise and dealer by utilizing all the resources.