• Multilingual Telephone Interpretation:
    • 365-day 24-hour services
    • Professional online translations for more than 10 languages
    • Real-time online translations for Chinese, English, Japanese, Korean, Russian, French, German and Spanish
    • The most economical and efficient services
    • Convenient three-way call functions
    • Details
  • Offline Translation:
    • Interpretation – Simultaneous interpretation, consecutive interpretation, on-site interpretation, escort interpretation, etc
    • Translation – Professional translation services regarding finance and economy, laws and regulations, mechanical engineering, architectural design, software, etc
    • Localization – Website, software and multimedia localization; in-depth translation and post-production based on cultural habits of target language countries
    • Details
  • Inbound Services:
    • Multilingual customer services
    • Customer complaint resolution
    • Channel management
    • Dealer management
    • Order fulfillment
    • Multilingual switchboard/three-way conference calls
    • Interactive voice response (IVR)
    • Advisory Resolution
    • Techinical Support
    • VIP Service
    • Details
  • Featured Services – Small-business Customer:
    • 24-hour outsourcing professional customer services
    • Personalized economic and low-cost outsourcing services
    • Professional platform of call center functions
    • Provide the telephone recording and supervise the quality of customer services
    • Provide the data analysis and statistical statement on a regular or irregular basis
    • Provide flexible operating programs and refine service outsourcing details at any time according to the requirements of customers.
    • Details
  • Outbound Services:
    • Brand strategy
    • Product launch
    • Telephone Marketing/Business Promotion
    • Sales Lead/Potential Customer Mining
    • Seat outsourcing
    • Customer satisfaction survey
    • Global/local market research
    • Data collection/cleansing/update
    • Conference invitation/reminder/follow-up
    • Payment reminder
    • Details
  • Packaging Services:
    • One-step integrated services
    • Combine advantages of different products to meet your personalized needs
    • Be flexible and variable
    • Customize services based on your positioning
    • Economic prices
    • Details